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Customer Service Specialist
ProVest Lombard, IL
$44k-55k (estimate)
Full Time | Business Services 1 Day Ago
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ProVest is Hiring a Customer Service Specialist Near Lombard, IL

If you are looking for a job, you should work for us!!

Why ProVest?

Are you tired of the working "normal" jobs?
Would you like to learn a new skill?
Are you ready to collaborate with industry experts in the field and make a difference?

If you answered yes to any of these, your future may lie below.

We are seeking to add a Process Clerk/Customer Service - On Site to our team! You will be responsible for accurate data entry, file maintenance, and record keeping.

Responsibilities:

  • Enter variety of data using current technology
  • Prepare and sort documents for data entry
  • Create and maintain logs for tracking purposes
  • Review and enter data updates in the systems
  • Review discrepancies in data received
  • Provide effective communication daily with clients, vendors and co-workers in a professional, courteous manner in person, telephonically or via email.
  • Performs other duties as required (i.e., printing and scanning documents, proofing documents, etc.)
  • Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller.
  • Serve as back up in a team member’s absence and assist other teams when required.

Qualifications:

  • Previous experience in customer service, data entry or other related fields
  • Excellent typing skills
  • Strong organizational skills
  • Deadline and detail-oriented

Physical Demands & Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Physical demands: While performing the duties of this job, the employee is occasionally required to walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; balance; stoop; talk or hear. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually minimal.

Job Type: Full-time

Pay: $17.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Referral program
  • Vision insurance

Shift:

  • 8 hour shift

Weekly day range:

  • Monday to Friday

Work setting:

  • In-person

Application Question(s):

  • The starting rate for this role is $17/hr. Is this acceptable ?

Work Location: In person

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$44k-55k (estimate)

POST DATE

05/12/2024

EXPIRATION DATE

09/08/2024

WEBSITE

provest.us

HEADQUARTERS

COLUMBIA, MD

SIZE

200 - 500

FOUNDED

2019

CEO

SCOTT STRADY

REVENUE

$50M - $200M

INDUSTRY

Business Services

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About ProVest

Provest Inc is a legal services company based out of 500 N Spears St, Alvarado, Texas, United States.

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The job skills required for Customer Service Specialist include Customer Service, Data Entry, Organizational Skills, Futures, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Service Specialist positions, which can be used as a reference in future career path planning. As a Customer Service Specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Specialist. You can explore the career advancement for a Customer Service Specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Specialist job description and responsibilities

Customer service specialists also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.

02/03/2022: New Britain, CT

Maintained excellent customer relations and developed customer rapport * Resolved customers complaints on as needed basis * Effectively developed telephone communication skills.

01/27/2022: Lowell, MA

Customer agents talk to customers on behalf of businesses and companies.

01/30/2022: Rockford, IL

They help customers with their queries and complaints.

02/04/2022: South Bend, IN

A certified customer service specialist has a customer service job that entails speaking with customers regarding their orders or possible complaints.

01/31/2022: Rapid City, SD

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Specialist jobs

Certified Customer Service Specialist (CSS).

02/10/2022: Toledo, OH

Communicate as efficiently as possible.

01/12/2022: Gary, IN

Build lasting relationships with VIP users, develop open channels of communication and become a reliable advisor.

02/13/2022: Galveston, TX

Position requires thorough knowledge of product lines and the ability to exceed customer expectations.

02/17/2022: Pascagoula, MS

6-12 months of customer service experience and/or training; or equivalent combination of education and experience.

02/28/2022: Laramie, WY

Step 3: View the best colleges and universities for Customer Service Specialist.

Butler University
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